Data Privacy & Security

EA88 Privacy Policy

Your personal information matters. This policy explains exactly what data EA88 collects, why we collect it, and how we keep it secure — in plain, straightforward English.

Last updated: 2026

Privacy at EA88 in Six Points

These cards give you a quick picture of how EA88 approaches data privacy. The full details are in the policy sections below — those are the binding version.

We Collect Only What We Need

EA88 limits data collection to what's genuinely necessary — account registration, identity verification, transactions, and platform improvement. We don't collect data for the sake of it.

SSL Encryption on Every Connection

All data transmitted between your device and EA88 is protected by SSL encryption. Whether you're logging in from Manila or Cebu, your session is always encrypted end-to-end.

We Don't Sell Your Data

EA88 does not sell, rent, or trade your personal information to unrelated third parties. Your data is used to run and improve your account — nothing more.

You Control Your Information

You have the right to access, correct, or request deletion of your personal data at any time. Just reach out to our support team and we'll assist you through the process.

KYC Done the Right Way

Identity verification documents you submit are handled with strict confidentiality. They are used solely for account verification and fraud prevention — never shared beyond what's required.

Cookies That Make Sense

EA88 uses cookies to keep your session running smoothly and to understand how players use the platform. You can manage cookie preferences through your browser settings at any time.

01

Introduction and Scope

This Privacy Policy describes how EA88 ("we," "us," or "our") collects, uses, stores, and protects the personal information of players who register and use the EA88 platform at ea88.win. It applies to all services operated under the EA88 brand, including the website, the mobile app, and any related customer support channels.

By creating an EA88 account, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not proceed with registration. For questions about your data at any time, contact us at [email protected].

Who This Policy Covers

This policy applies to all registered EA88 players, visitors to ea88.win, and anyone who contacts EA88 support. It covers personal data collected digitally — no offline data collection is involved.

02

What Personal Data We Collect

EA88 collects personal data in two main ways: information you provide directly, and information collected automatically when you use the platform.

Information you provide:

  • Full name, date of birth, and nationality
  • Email address, mobile number, and home address
  • Username and account password (stored in hashed form)
  • Government-issued ID documents submitted for KYC verification (e.g. Philippine passport, driver's licence, PhilSys card, UMID, SSS ID)
  • Payment details such as GCash account reference, Maya account reference, or Philippine bank account information used for deposits and withdrawals
  • Communications you send to EA88 support

Information collected automatically:

  • IP address and approximate location
  • Device type, operating system, and browser version
  • Pages visited, session duration, and navigation patterns on ea88.win
  • Login timestamps and activity logs
  • Cookie and session data
Minimum Necessary Principle

We only collect information that serves a clear, legitimate purpose. If we don't need it to run your account, verify your identity, or process a transaction, we don't ask for it.

03

How We Use Your Data

The personal data EA88 holds is used strictly for the following purposes:

Purpose Data Used
Account creation and management Name, email, mobile number, date of birth, username
Identity verification (KYC) Government-issued ID, selfie or photo verification
Processing deposits and withdrawals Payment method reference, transaction history
Fraud prevention and security monitoring IP address, device data, login logs, activity patterns
Customer support Account details, support message history
Platform performance and improvement Anonymous usage data, session analytics
Responsible gaming monitoring Betting activity, deposit frequency, self-exclusion status

EA88 does not use your data for automated decision-making that produces legal or similarly significant effects without human review.

04

How We Share Your Data

EA88 does not sell or rent your personal information to third parties for marketing purposes. We share data only in the following limited circumstances:

  • Payment processors: Philippine payment service providers need transaction-level data to process your deposits and withdrawals. This includes e-wallet operators and bank transfer partners.
  • Identity verification providers: KYC document data is shared with accredited verification partners solely to confirm your identity and age.
  • Technology and infrastructure providers: Hosting, analytics, and security vendors may process anonymised or pseudonymised data to keep the platform running reliably.
  • Legal and regulatory obligations: If required by law or a lawful authority, EA88 may disclose personal data. We will notify you where we are legally permitted to do so.

All third-party partners who handle EA88 player data are bound by data processing agreements that restrict how they may use that data. They cannot use it for their own marketing or share it with further parties.

No Data Sales — Ever

EA88 will never sell, lease, or trade your personal information to advertisers or data brokers. This is a firm commitment, not a policy we revisit based on commercial pressure.

05

Data Security

Protecting your data is something EA88 takes seriously. The security measures in place include:

  • SSL/TLS encryption on all data transmitted between your device and ea88.win
  • Password hashing — your account password is never stored in plain text
  • OTP (one-time password) verification for sensitive account actions
  • Access controls that restrict internal staff access to personal data on a need-to-know basis
  • Regular security reviews of platform infrastructure and data handling practices
  • Monitoring systems that detect unusual login patterns and flag potential unauthorised access

While EA88 applies strong technical and organisational measures, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact EA88 support immediately at [email protected] and change your password right away.

06

Cookies and Tracking Technologies

EA88 uses cookies and similar tracking technologies to operate the platform properly and understand how players interact with it. The types of cookies used include:

  • Essential cookies: Required for the platform to function — session management, authentication tokens, and security checks. These cannot be disabled without breaking core functionality.
  • Analytics cookies: Help us understand which features players use most, where they encounter problems, and how to improve the platform. Data collected here is aggregated and anonymised.
  • Preference cookies: Remember settings you've chosen, such as language preference or display options.

You can manage or clear cookies through your browser settings at any time. Disabling non-essential cookies won't affect your ability to play or manage your account, though some convenience features may work differently.

EA88 does not use cookies to serve third-party advertising or build advertising profiles about you.

07

Data Retention

EA88 retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with our legal and operational obligations. Specific retention periods include:

  • Account data: Retained for the duration of your account and for a period after closure to meet any applicable record-keeping requirements.
  • Transaction records: Financial records are retained as required to support audits and dispute resolution.
  • KYC documents: Retained for the period required to comply with identity verification obligations.
  • Support communications: Retained for a reasonable period to support follow-up and quality review.
  • Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be linked back to individual players.

When personal data is no longer required, EA88 securely deletes or anonymises it.

08

Your Rights Over Your Data

As an EA88 player, you have rights over the personal information we hold about you. These include:

  • Right to access: You can request a copy of the personal data EA88 holds about you.
  • Right to correction: If your information is inaccurate or out of date, you can request that we update it.
  • Right to deletion: You can request that EA88 delete your personal data, subject to any legal retention requirements we must observe.
  • Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a concern is being investigated.
  • Right to data portability: You can request your data in a commonly used, machine-readable format.

To exercise any of these rights, contact EA88 support at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.

Account Closure and Data

Closing your EA88 account does not result in the immediate deletion of all data. Certain records must be retained for legal and operational reasons. If you'd like to understand exactly what is retained after closure, contact our support team.

09

Children and Minors

EA88 is strictly for players aged 21 years and above. We do not knowingly collect personal data from anyone under 21. If we become aware that a minor has created an account or submitted personal information, we will close the account and delete the associated data promptly.

If you believe a minor has registered on EA88, please notify us immediately at [email protected] so we can investigate and take appropriate action.

10

Changes to This Privacy Policy

EA88 may update this Privacy Policy from time to time to reflect changes in platform features, applicable regulations, or data handling practices. When material changes are made, we will notify registered players through their registered email address or via a notice displayed on the platform.

Your continued use of EA88 after any revision constitutes your acceptance of the updated policy. The "Last updated" date at the top of this page will always reflect the most recent version. We recommend checking back periodically so you stay informed about how your data is handled.

If you have concerns about any changes, you can contact our support team or choose to close your account before the revised policy takes effect.

11

Contact Us About Privacy

For any questions, concerns, or requests related to this Privacy Policy or the personal data EA88 holds about you, reach out to our support team:

  • Email: [email protected]
  • Live chat: Available 24/7 inside the EA88 platform after logging in

You can also visit our FAQ page for answers to common questions about accounts and platform features. For information on gaming limits and self-exclusion options, see the Responsible Gaming page.

Play at EA88 With Confidence

Your data is protected, your account is secure, and the platform is built with Philippine players in mind. Ready to get started?